700 Industrial Drive, Ste K, Cary IL 60013

Take Control With Core Scientific’s Customer Portal

Transparency and convenience should define every step of your refining experience. That’s why your customer portal gives you 24/7 access to manage your material with ease.

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Take Control With Core Scientific’s Customer Portal

Transparency and convenience should define every step of your refining experience. That’s why your customer portal gives you 24/7 access to manage your material with ease.

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With Core Scientific’s Customer Portal, you can:

With Core Scientific’s Customer Portal, you can:

1. Track Materials throughout the entire refining process
Lot AV-1223
MATERIAL CHECK-IN
PROCESSING MATERIALS
ASSAY IN PROGRESS
PAYMENT - FINAL
Lot AV-4356
MATERIAL CHECK-IN
PROCESSING MATERIALS
ASSAY IN PROGRESS
PAYMENT - FINAL
2. Review and download historical assay reports

We provide the most comprehensive assay reports in the industry, covering everything from weights, yields, and real-time market values. Easily review your full shipment history and download copies when you need them. Whether you’re comparing material values or keeping records, all of this information is available right at your fingertips in our Customer Portal.

3. View photos of your materials upon check-in.
3. View photos of your materials upon check-in.
4. Schedule a pickup or request a new container in just a few clicks
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4. Schedule a pickup or request a new container in just a few clicks
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5. Contact Our Support Team quickly whenever you need assistance

If you ever need help, our support team is just a click away. Whether you have questions about your account, need help navigating your portal, or run into an issue with your shipment, we’re here for you. You can chat with our virtual assistant anytime on our website or Customer Portal—available 24/7 to guide you. Prefer to create a support case? Simply log in to your portal and submit a request—our team will respond promptly and keep you updated every step of the way.

6. Built with your team in mind

Whether you’re an owner, administrator, or receptionist, our platform gives each team member the access they need. With role-based permissions, secured data, and full mobile access, it’s built to support your entire team—anytime, anywhere.

learn more about our SMs notification program
Want even more peace of mind? Ask how to opt-in for SMS Notifications to stay updated on the status of your materials, complete with a direct link to log in to your portal. Receive material processing updates and shipment reminders, keeping you in control.
Dual Ping Notifications
Your material has arrived!
Your material has been processed!
Experience the difference with Core Scientific’s customer-focused approach. Your refining process has never been this transparent—or this easy.

CONTACT US

Address:

700 Industrial Drive, Ste K

Cary IL

60013, United States

Phone: 866-660-4631

Working hours:

Monday-Friday: 9:00 – 5:00

Saturday: Closed

Sunday: Closed

Google Rating
4.7
Based on 146 reviews
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